What are Assessment, Planning & Deployment Services?
In recent years, many IT departments have had their budgets cut while being expected both to maintain existing functionality and to meet the growing technology needs of their organizations. As organizational priorities evolve, internal IT departments often do not have the depth and breadth of knowledge needed to provide a complete solution to their organization. And, while many consultants can provide strong solutions and excellent service, all too often the engagement is "project" related and expensive.
PCM's Assessment, Planning & Deployment Services can help address your business needs and fill the gaps left by traditional consultants or limited internal IT resources. Our team of experts offers a variety of assessment services designed to gather specific information about your business environment. These assessments can then be utilized to create a functional roadmap covering architecture, business case, process, and growth strategy.
Our teams of experts can help you assess and deliver solutions for:
Apple Support Services
In the assessment phase, an internally developed survey questionnaire helps to solicit input from both employees and consultants. Questions are designed to capture both subjective and objective data about the current state of your organization's IT environment. We'll evaluate departmental functions, communications strategies, equipment and software standards, and contractor involvement.
Following the interview process, the information collected during the survey is evaluated and summarized by functional area to accurately depict your organization’s current state and to identify potential areas for process improvement. The PCM team will then work with you to define the desired state of your IT environment and develop recommendations and a plan for achieving that goal.
And once the assessment is complete and the deliverables have been provided, our PCM team will be ready to execute an integrated plan that will assist your organization in moving to higher levels of efficiency and customer satisfaction. The solutions team can also work with you to determine training requirements and provide a documented educational path that will ensure you are prepared to take over day-to-day operations.
What is the benefit to my company?
PCM's Assessment, Planning & Deployment Services can improve the overall efficiency of your company's infrastructure through quick problem identification, simplified deployment and configuration, and the rapid implementation of new technologies. We'll help your business to optimize operations and improve efficiencies.
We're with you every step of the way and we can combine any or all of our industry-leading services into a custom support solution that we tie together with superior consulting. We've made it our mission to bring you the widest range of services so you can focus on your core business and achieving higher levels of success.
Even after the completion of your project, we will continue to monitor and evaluate leading-edge technologies and innovations, assisting our forward-thinking clients in visualizing and designing robust, scalable frameworks that will meet future support requirements.
Ready to learn more? Contact your PCM Account Executive today.
Protecting company data, client information and financial assets is a critical driver for any business and is becoming more challenging with emerging technologies such as smartphones and iPads in the workplace. Networks need to be supported 24x7 and must be able to support bandwidth-intensive business requirements, such as video conferencing. Let our team of experts assist your business with service solutions for:
The challenges in communications infrastructure are many: inefficient call management and the need for integrated voice/data communication, resource presence, real-time web conferencing, document sharing, mobility, mass communications and customer care. Let our team assist you in assessing, planning and delivering a service solution that addresses:
Conferencing & Collaboration
Call Center Management
Allow your workers and clients to do their jobs more effectively and securely whether working from your main office, remotely from an offsite location or from their home. PCM can work with you to identify potential weaknesses in your infrastructure as well as offer solutions to provide a secure mobility solution including controlled and managed access to your network by remote users and data wipes for lost devices.
The explosive growth of information that needs to be managed, archived and delivered faster and more cost effectively has made management of today's data centers very complex and challenging. New technologies, best practices, compliance guidelines and mission critical applications are available every day. Reducing costs associated with the data center is a driving factor in many of the decisions made about which technologies and hardware to implement. PCM can help you identify the right products with reduced risk and complexity. Ask your PCM Account Executive to assess your current data center and advise you on the right direction.
Information Lifecycle Management (ILM)
The technology strategy behind virtualization is extending from the data center to the desktop with all new rules for empowering organizations to utilize their technology resources as business assets. Virtualization is opening doors to strategic initiatives while improving business continuity and disaster recover capabilities. PCM can work with you to identify which of your servers, workstations, and applications can or should be virtualized, whether your network is robust enough for virtualization, and what, if any, storage array type makes the most sense for your environment.
Server Virtualization & Operations
Business Continuity & Disaster Recovery
Software as a Service (SaaS)
PCM, in partnership with Microsoft, provides the tools that can help increase a business owner's mobility, productivity, collaboration and competitive firepower. Business owners can use these services to help their organization become more productive through better communication; anywhere access; and coordination of messages, contacts and calendars. Our Microsoft specialists can evaluate your current environment and recommend a service solution to meet your business challenges.
Apple Support Services
More and more businesses have employees using Apple systems and mobile devices. Let our team of experts work with you to develop solutions for:
Mobile device management
Software customization & licensing
Our PCM team will assess your environment and design a client management solution that will allow you to provision, control and manage all your technology assets such as laptops, desktops, servers and mobile devices from a single, centralized console. Our solutions include the business process definition and workflow compliance management necessary for enabling proactive and automated IT support. PCM’s client management solutions lower support costs and improve IT staff productivity.