Enterprise Mobility Management

Mobile technology is changing how we conduct business. Not only has there been an increase in the use of smartphones, tablets and laptops, but the number of organizations adopting Bring Your Own Device (BYOD) policies has skyrocketed. And to complicate matters, employees now expect to be able to access their business applications — email, contacts, calendars, SharePoint, CRM and other portals — on these devices from any location and any time of the day.

 

The priority for IT departments has become to identify the requirements needed to secure and support these mobile devices. They recognize their organization can gain a competitive edge with mobile devices when the proper security policies and procedures are in place. And, they can satisfy the user through profile-configured VPN and network access, so they no longer have to hunt for corporate access and Wi-Fi keys.

 

Mobile device use and security must be carefully managed in order to protect the security of both your organization’s physical assets and its sensitive information. According to an Info-Tech Research study, up to 30% of mobile devices are lost or stolen along with their corporate data and intellectual property. In a BYOD environment, every misplaced smartphone, tablet, or laptop is a potential gateway to your sensitive systems. When users can access and modify data on unsecured devices, it creates additional risks for information control, malware, data corruption, and theft.

 

With more than twenty years experience and dedicated processes, the PCM experience is the top of the game. The entire process is managed and maintained wholly within PCM, which makes us a true single-source provider. Plus, our comprehensive service offerings cover the entire mobility process, from pre-deployment planning through device management and on to lifecycle management.

 

Planning: Our consultants utilize their vast experience in Enterprise Mobility to help you architect the correct solution for you and your users.

 

Acquisition: As one of the largest corporate resellers in the nation, we are able to leverage our relationships with top-tier technology vendors such as Apple, Cisco, HP, Mobile Iron, AirWatch and others to help you get the most out of mobility for your business.

 

Deployment: Leveraging PCM’s Integration and Distribution Centers we help efficiently receive, image, ship and deploy your mobile devices.

 

  • Product Management
  • Kitting
  • Imaging
  • Pick & Ship

 

Management: By leveraging an MDM solution, you can standardize application and policy settings across all devices regardless of manufacturer, model, owner of the device, geographical location, and more.

 

  • Enrollment
  • Configuration
  • Policy Enforcement
  • Change Management

 

Service Desk Support: Includes both end-user support and device hardware support. Our U.S.-based Service desk technicians take your calls, answer questions and provide expert advice with all aspects of your Enterprise Mobility Management service.

 

  • Hardware Support
  • Lifecycle Services
  • Application Support
  • Enterprise Services

 

Lifecycle Management: The managed inventory of corporate-owned mobile devices and the complete inventory of employee-owned devices provides the foundation for standardized configuration, device support, and policy enforcement throughout the entire Enterprise.

 

  • Asset Management
  • Activation & Reporting
  • Managed Replacement
  • Build Management

 

PCM stands at the forefront of Mobility Management Solutions, and we’re ready to help you gain control of this rapidly changing environment.

Secure Mobility Workshop

PCM stands ready to help you develop a Secure Mobility strategy for your organization. Our Secure Mobility Workshop is designed to guide your organization through the entire process of reviewing the factors that can influence a successful deployment as it relates to secure mobility and Mobile Device Management (MDM). The workshop is custom-tailored to your specific needs and consists of 3 to 5 days divided into phases.

 

Phase 1: Analysis

  • Environmental analysis
  • Infrastructure analysis

 

Phase 2: Education

  • Capabilities
  • Limitations
  • Processes

 

Phase 3: Scenarios

  • Business integration
  • Security
  • Collaboration
  • App Development
  • Policies
  • MDM Solutions Comparison

 

Phase 4: Review

  • Environmental recommendations
  • MDM solution recommendations

 

Phase 5: Policies

  • Existing policy review
  • Policy workshop

 

PCM can empower your team to understand the possibilities of MDM and determine the key requirements for a successful Proof of Concept for your particular business environment. During the course of the Workshop, your staff will receive the following deliverables:

• MDM Overview covering the capabilities of device management focused on devices in a corporate-owned configuration
• MDM Configuration Options with information on things that can be enabled or restricted via MDM
MDM Draft Policies and Policies

 

View our Case Studies

Click on the case study below to learn how the PCM Services organization has assisted in our customer's success.

Manufacturing Company Implements Mobile Device Management to Locations Across the Globe

A large manufacturing company operating in 19 countries needed a better way to manage their mobile devices. Our Services Team created a simple, secure and scalable solution that worked in their locations around the globe.

Mobile Device Deployment Enhances Data Security for Users

Seeing an opportunity to boost their competitive advantage, a global financial institution turned to the Services Team for help speeding up their mobile device deployment processes and enhancing their data security.

National Restaurant Chain Deploys Tablets to their 200 Locations

After deciding to deploy tablets to their restaurants, a large national chain needed 500 tablets ordered, imaged and shipped — all within two weeks. Fortunately, our Services Team was ready to meet the challenge.

 

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Resource Center

White Paper: The New IT Reality is Here
White Paper: Maximizing the End-User Experience
Data Sheet: BYO/CYO Apple Assessment
Data Sheet: Secure Mobility Assessment
White Paper: Link Your Mobile Devices and Your Printers
White Paper: Enabling Bring Your Own Device (BYOD)