PCM Repair/Return Service Plan
When time is not the critical consideration and the original unit is needed, PCM’s Repair-and-Return service is the most cost-effective solution. Simply ship the inoperable unit to one of our depot repair centers (Memphis, TN or Santa Monica, CA) where skilled technicians repair the equipment, then return the unit promptly. Backed by an extensive parts inventory and rigorous, comprehensive training, as well as repair authorizations from Apple, HP, IBM and other leading manufacturers, our service technicians make expert maintenance an everyday reality. Service is provided on a per-call basis for the cost of material, plus a reasonable, cost-effective hourly rate. Call for details.
Service Net
Service Net, in partnership with PCM, is a nationwide warranty service network with thousands of service technicians across United States and Canada. Through an extended service contract with Service Net, your products are covered beyond the original manufacturer’s warranty.
Hardware Service Plans
Protects your new equipment against defects, breakdowns and failures for up to three full years Toll-free tech support available from 5a.m. to 7p.m. (Pacific Time) at 1-888-624-6255 Power surge protection covers brownouts, blackouts and surges All brand coverage, including house brands Fully transferable if equipment ownership changes or company relocates “No Lemon” Guarantee means replacement after fourth confirmed failure Fully insured by an “A” rated insurance carrier Nationwide availability in all 50 states Product Replacement Plans
If you ever had a manufacturer’s warranty expire the week before the product broke down, you’ll really appreciate the Service Net Product Replacement Plan. It lets you simply replace the product without any hassles or worries.
Plans cover equipment that retails for less than $350, such as printers, hard drives, mice, scanners and digital cameras. No Repair Bills – Service Net guarantees to pay 100% of the purchase price minus sales tax for covered items retailing for us than $350. Each plan covers the product of one full year the plan is fulfilled upon replacement. There are no deductibles, hidden charges or prorating. Service Net replaces your product free of charge. All brands of equipment are covered, even house brands and clones!Service Net Warranty plans can be added to your shopping cart with your purchase – or you have up to 30 days after your date of purchase. Contact your PCM Account Executive for details.
PlumChoice Remote Technology Services
PlumChoice is a 24x7x365 US-based technology help desk and support provider that covers home, office and everywhere in between. With their superior service, top-rated technicians, and support for over 370 applications, PlumChoice is the perfect solution for technical problems. Their remote services include a wide range of support for computers, software, peripherals and mobile devices. PlumChoice is Web-based, so they can provide affordable, convenient and easy computer support options in seconds.
Fix My Problem – Remote Learn More
This service is ideal for just about any type of PC, networking or device problem in your home or office. PlumChoice remote technicians will help diagnose and correct a problem or provide training.
Diagnose operating system problems Install software applications Configure a wireless network Secure personal networks Move data from one computer to another Set up and synchronize data backup ton a legal storage device Configure and set up popular peripherals and devices such as networkable printers, smartphones and moreTotal Care PC Support Advanced (12-month) – Remote Learn More
This 12-month subscription includes antivirus and remote backup software, as well as unlimite4d remote 24x7 tech support for performance improvements, system and device setup, training and other services.
PC Tune-Up Plus optimization software Spyware and virus removal PC setup Wireless network security Wireless network setup Peripheral/device setup Automated data backupSpyware and Virus Removal – Remote Learn More
PlumChoice expert remote technicians will protect you and your client computers against Internet security risks by quickly locating and removing spyware, adware, malware, viruses and other online threats.
