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Home > Secure Mobility >  Shoretel

Shoretel Mobility Solution

With a variety of smartphones and tablets being used for business communications, it has become increasingly important to integrate these devices into existing communication infrastructures securely and costeffectively, while enabling the mobile workforce to be more productive.

ShoreTel Mobility extends voice and unified communications (UC) applications to a wide range of mobile platforms including Android, BlackBerry, iPhone and Nokia, while integrating with major PBX and UC systems – including Cisco, Avaya, Nortel, ShoreTel and Microsoft.

Users can leverage a single converged device for both business and personal communications, and access deskphone and UC capabilities on their devices without having to learn a new interface. Additionally, the solution’s fast and automatic selection of the best network (Wi-Fi or cellular, voice over 3G/4G) allows for optimization of cost, call quality and coverage.

ShoreTel Mobility Solutions Benefits

Reduce enterprise telecom costs

With ShoreTel Mobility, enterprises can reduce international roaming charges by leveraging VoIP over WiFi and cellular data (3G/4G). Selection of the best available network is automatic and dynamic without requiring user intervention.

Control enterprise mobile communications while allowing personal device use

With ShoreTel Mobility, IT can allow employees to use their personal smartphones and tablets, and deploy and support them similar to corporate-liable devices making ongoing management simple and cost-effective.

Secure enterprise communications for mobile workers

With ShoreTel Mobility’s use of AES- 256 encryption, IT administrators can be assured that their mobile voice communications are secure. Strong device - and user-level authentication with innovative digital certification, along with automatic initiation of application-layer SSL VPN when the users are outside the enterprise firewall, ensures robust security.

Create a more responsive and accessible workforce

With ShoreTel Mobility, mobile workers get access to desk phone and UC capabilities (presence and IM) on their mobile device from anywhere and any network, putting the power of office communications right at their fingertips, whether they are inside or outside the enterprise.

Simplify management and deployment

With ShoreTel Mobility, administrators have a single solution to deploy and manage across all PBXs, UC systems and mobile platforms. Additionally, having voice, UC and security included in a single, unified application simplifies deployment. The central client management portal allows for bulk configuration and software updates with a single click across all devices, eliminating the need for manual upgrades and end-user intervention.

ShoreTel Mobility features for mobile communications

  • One enterprise number, one enterprise voicemail
  • Deskphone features extended to mobile devices
    • Extension dialing
    • Transfer
    • Conference
    • Call hold/retrieve
    • Do Not Disturb
    • Directory query
  • Separate business and personal identities on a single mobile device
  • Location and context aware enterprise presence and instant messaging
  • Secure Remote Voice
 

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