PCM CARE FOR OFFICE 365

PCM Care offers your organization access to the services and support needed to enhance your Microsoft Office 365 solution, and delivers the accelerated results your organization needs.

The PCM Care Program provides your organization access to over 300 locally-based certified Microsoft resources; tools to monitor and optimize your Office 365 subscription; and a platform to better enable your growth in the cloud and align it to your business objectives. Our highly trained and specialized resources help ensure that for any journey your team pursues, PCM will be there to help you achieve success.

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HOW CAN I ENROLL IN A PCMCARE PLAN?

PCMCare plans are available for customers that purchase any Office 365 solution, suite or standalone product, through:

  • Microsoft's Cloud Solution Provider Program (CSP)
  • Microsoft Volume Licensing Agreements*
  • EA
  • MPSA
  • Open
*Only Advanced support currently available for VL Customers
Key Benefits of PCM Care for Office 365

Office 365 Onboarding

To ensure your business can get up and running with your Office 365 subscription quickly a PCM Cloud onboarding specialist will help you to set up or migrate your tenant, provision your licenses, and give you a white glove overview of the Office 365 administrator portal.

Help Desk Support

Things happen, but there is no need to worry. With PCM Complete Care, your organization is covered with 24x7 Help Desk support.

Monitoring & Consulting

Keeping up to speed on your organizations cloud deployments can be difficult. With a PCM Complete Cloud Success Manager, we will consistently monitor and report on your cloud consumption and usage, and provide recommendations on how to best utilize your new tools.

Add On Services

Additional add on services available to enhance your PCMCare Subscription

Current PCMCare for Office 365 Offers
Choose one of three Service level options that best fit you organizations needs, and add additional Add-On services to enhance your subscription
Essentials
  • White glove on-boarding service
  • Named Admin 24X7 Support
  • Direct Access to Billing Support
Advanced
  • White glove on-boarding service
  • Admin + End User 24X7 Support
  • Monthly consumption updates and advisory services
  • Direct Access to Billing Support
Premier
  • White glove on-boarding
  • Admin + End User 24X7 Support
  • Multilingual Support
  • Monthly consumption updates and advisory services
  • Direct Access to Billing Support
Add On Services For O365
  • Migration Services
  • Software Asset Management
  • Abreon Change Management Services
  • Abreon Office 365 Training Services
*Other Services Added often
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