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AppleCare+ for Mac
Service and support from the people who know your Mac best.
Every Mac® comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare®+ for Mac extends your coverage to three years from the original purchase date of your Mac and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.1 In addition, you'll get 24/7 priority access to Apple® experts by chat or phone.
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Key Reasons to Purchase AppleCare Protection Plan
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One stop shop for technical support
Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
  • 24/7 priority access to Apple experts via chat or phone
  • Global repair coverage1
  • Onsite repair for desktop computers: Request that a technician come to your work site3
  • Mail-in repair for portable computers3: Mail in your Mac using a prepaid shipping box provided by Apple
  • Carry-in repair3: Take your Mac to an Apple Store or other Apple Authorized Service provider
Apple hardware coverage
AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Coverage includes the following:
  • Your Mac computer
  • Battery1
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort® 4
  • Apple USB SuperDrive
  • Coverage for up to two incidents of accidental damage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax1
Software support included
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
  • Using macOS® and iCloud®
  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie®, GarageBand®, Pages®, Numbers®, Keynote®, and more
  • Connecting to printers and AirPort networks
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1 Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement.
2 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3 Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
4 AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare+ coverage.
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see term at www.apple.com/legal/sales-support/applecare/applecareplus/.

© 2017 Apple Inc. All rights reserved. Apple, the Apple logo, AirPort, GarageBand, iMovie, Keynote, Mac, macOS, Numbers,and Pages are trademarks of Apple Inc., registered in the U.S. and other countries. AppleCare and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. IOS is a registered trademark of Cisco in the U.S. and other countries and is used under license.
 
 

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