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Managed Support Services

PCM combine the best ITIL practices with decades of industry-leading skills and expertise to deliver services you can count on. With an extensive portfolio of managed support services backed by our 24x7x365 Integrated Operations Center (IOC) and Service Desk technical specialists, we can monitor, manage, and support your entire IT environment based on best-in-class ITIL standards to help ensure continuous operations and provide a single point of contact for your technology needs.

Businesses that choose managed IT services can save time reduce operational costs and improve the productivity and availability of internal resources to focus on growing the business.

 

Integrated Hybrid Cloud Services

For most organizations, the move from a tradition- al IT operation to a cloud-based business solution requires a proactive approach to understand the unique needs of your organization and then create a functional action plan that addresses architecture, business requirements and innovation.

PCM’s HYBRID cloud services provide scalable offerings that include both private and public multi- tenant IaaS and SaaS platforms. These offerings are built on redundant managed infrastructure and are easy to deploy when your business demands new applications or more compute power.

 

Virtual Data Center

Virtual Data Center offerings provide you with an allocation of virtual compute resources you can rapidly deploy to support growing business requirements. Leverage these resources to expand your private infrastructure with a virtual private cloud including high performance storage, virtual network segments, load balancing and other tiered services.

 

Cloud Wireless Service

A wide range of Disaster Recovery solutions are available to meet the demanding uptime requirements of today’s business- critical applications. Our Disaster Recovery and High Availability Replication solutions are available to meet various tiers of recovery objectives. Systems and key processes are monitored
24 × 7 by qualified IOC support analysts that are just a phone call away. Data can be replicated over a secure IPSec VPN tunnel or by using a dedicated private WAN connection. In addition, our solutions provide reliable recovery capabilities that can be tested on a regular basis.

With decades of experience and industry certified technicians, PCM provides expert services to help clients develop and deploy secure, dependable data center hosting and cloud services backed by best in class ITIL support services and monitoring tools to manage your entire IT environment.

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